Cogito, a Boston, MA-based real-time AI coaching and guidance for the enterprise, secured new funding.
The funding was from Goldman Sachs Asset Management, Telcom Ventures, Schechter Private Wealth, Safar Partners, and Lions Capital.
Goldman Sachs Asset Management is an asset management firm bringing together traditional and alternative investments, they provide clients around the world with a dedicated partnership and focus on long-term performance.
Telcom Ventures LLC is a principal investment firm specializing in venture capital and private equity investments. Founded in 1993, and based in Alexandria, Virginia.
Schechter Private Capital specializes in the fields of investment advisory services and advanced life insurance design.
Safar Partners is a seed- to growth-stage venture fund investing primarily in technology companies out of MIT, Harvard, and the University of Rochester.
Lion Capital is a private equity firm consumer-focused investor that is passionate about driving growth through strong brands.
Cogito Use of Funds
The company will use the funds to invest in generative AI and new innovations in emotion and conversation AI.
Founded in 2007 by Joshua Feast and Ali Azarbayejani, Cogito is a software company that innovates with emotion and conversation AI to deliver real-time coaching and guidance to contact centers and frontline teams. Cogito supports agents and supervisors to improve effectiveness, experience, and empathy by providing human-aware and human-empowering coaching and insights. Brands including 8 of the Fortune 25, use Cogito to improve their connection with customers and elevate team members' well-being.
Company: Cogito Corporation
Funding Month: October 2023
Lead Investors: Goldman Sachs Asset Management, Telcom Ventures, Schechter Private Wealth, Safar Partners, and Lions Capital
Company website: https://cogitocorp.com/
Software Category: AI Coaching and Guidance for Contact Centers